Important Disclosures, General Advice and How We Make Money
Last updated: 1 November 2026
We believe you deserve to know who is providing information, how our business makes money, what commercial relationships exist and where potential conflicts of interest may arise.
This page explains those arrangements, together with important information about our content, financial services authorisations, referral activities and limitations of liability.
Application of These Disclosures
The following disclosures apply to all websites, podcasts, publications, educational products, digital platforms, social media accounts, online communities, services and other content owned, operated, published or distributed by SYMO Interactive Pty Ltd (SYMO).
This includes, but is not limited to, the following websites:
moneypodcast.com.au
investingbook.com.au
retireright.com.au
glenjames.com
gethelp.au
sortyourmoneyout.com
sortyourcareerout.com
sortyourpropertyout.com
1. Who we are
Our websites, podcasts, educational resources and related digital services are operated by SYMO Interactive Pty Ltd (SYMO).
This disclosure applies to content and services provided by SYMO across its brands and websites, including money money money, Retire Right, this is property, Glen James and our associated books, courses and online communities.
2. General advice warning
Our podcasts, videos, websites, books, social media content, newsletters, courses and other educational materials provide general information and, where applicable, general financial product advice. Any general financial product advice does not take into account your personal objectives, financial situation or needs. Before acting on any information, you should consider its appropriateness having regard to your own circumstances. Before acquiring a financial product, you should read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD), where applicable, and consider obtaining personal financial advice from a suitably licensed professional. Our educational content is not a substitute for personal financial, taxation, credit or legal advice. SYMO Interactive Pty Ltd and Glen James are authorised representatives of MoneySherpa Pty Ltd, holder of Australian Financial Services Licence (AFSL) 451289. SYMO Interactive Pty Ltd is also an authorised credit representative of MoneySherpa Pty Ltd (ACR 570836). Our financial services activities are subject to the scope of our authorisations and applicable Australian law.
You can view our financial services guide here.
Australian Audience and Jurisdiction
Unless expressly stated otherwise, all websites, podcasts, publications, books, educational products, courses, social media content, referral services and other materials published or provided by SYMO Interactive Pty Ltd are prepared primarily for persons residing in Australia.
Our content is generally based on Australian laws, taxation arrangements, financial products, regulatory requirements, economic conditions and financial systems.
Our content is not intended to constitute financial, investment, taxation, credit or legal advice for residents of other countries.
Although our content may be accessible internationally, we do not represent that it is appropriate, accurate or compliant with the laws and regulatory requirements of jurisdictions outside Australia.
Persons accessing our content from outside Australia do so on their own initiative and should obtain advice from appropriately qualified professionals in their own jurisdiction before making financial decisions.
Nothing in this section limits any rights or obligations that cannot lawfully be excluded under applicable law.
Children and Persons Under 18
Our websites, podcasts, educational products, referral services and other content are primarily intended for adults aged 18 years and over.
We do not knowingly seek to collect personal information from children under 18 through our financial advice or mortgage broker referral services.
Persons under 18 should not submit personal or financial information through our referral forms.
Our general educational content may be accessed by younger audiences, including for educational purposes. However, it is not specifically designed to provide personal financial advice to minors.
Where we become aware that personal information has been submitted by a person under 18 without appropriate authorisation, we may take reasonable steps to delete that information or otherwise manage it in accordance with applicable law.
Parents and guardians are encouraged to supervise younger users when accessing financial education content or interacting with online services.
International Access and Availability
Our websites, podcasts and digital content may be accessible worldwide through third-party platforms and internet services.
International accessibility does not mean that our products, referral services, educational offerings or other services are available to residents of every country.
We reserve the right, subject to applicable law, to restrict access to particular services, products, transactions or referral arrangements based on geographic location, eligibility or regulatory requirements.
References to financial products, taxation arrangements, superannuation, lending, property and government programs generally relate to Australia unless expressly stated otherwise.
3. How we make money
SYMO Interactive is a commercial business. Our revenue supports the production of podcasts, videos, educational resources, websites and other services.
We may earn revenue through:
Podcast, video, newsletter and website advertising.
Paid sponsorships, branded content and commercial partnerships.
Fees for speaking engagements, appearances and events.
Sales of books, online courses, webinars, educational products and other services.
Referral fees from financial advisers, mortgage brokers, accountants and other professional service providers, where permitted by law.
Affiliate marketing arrangements, including commissions or other benefits received when someone purchases a product or service through links we provide. This may include links to books through Amazon or other retailers, educational resources, software, subscriptions and other products or services.
Website advertising, digital advertising networks and platform monetisation, including revenue generated through YouTube and other content platforms.
Other lawful commercial arrangements connected with our content, brands and services.
Commercial arrangements may involve fixed fees, ongoing payments, performance-based fees, commissions, referral fees, advertising fees or other benefits. All our commercial relationships are conducted in accordance with applicable Australian laws and regulatory requirements, including relevant financial services, consumer protection and advertising obligations.
Where we receive an affiliate commission from a purchase, this will not increase the price paid by the purchaser, although prices and offers are determined by the relevant retailer or provider.
The existence of a commercial arrangement does not necessarily mean we recommend a particular product or service as suitable for your personal circumstances.
4. Advertising, sponsorships, affiliate links and paid content
Some of our content is supported by advertisers, sponsors, affiliate partners and other commercial partners.
An advertiser may pay SYMO to sponsor an episode, appear in a branded segment, advertise on our websites or newsletters, or participate in other promotional activities.
Some links on our websites, podcasts, newsletters, social media channels, show notes and other content may be affiliate links.
If you click an affiliate link and subsequently purchase a product or service, we may receive a commission or other commercial benefit from the retailer, supplier or affiliate network.
For example, we may earn a commission when someone purchases a book through an Amazon affiliate link or purchases another product or service through a tracked referral link.
Affiliate relationships may involve cookies, tracking links or other attribution technologies operated by the relevant provider.
We aim to clearly identify commercial relationships where required, including by placing disclosures close to relevant affiliate links and identifying sponsored or paid promotional content.
Advertisers and sponsors may have input into the factual description of their products or services, but this does not necessarily mean they control all editorial opinions expressed by our presenters.
Any claims, offers, product features, pricing or terms provided by advertisers should be independently verified with the relevant provider.
Advertising, sponsorship and affiliate arrangements may change without notice.
5. Referrals to financial advisers, mortgage brokers and other professionals
Through our websites and referral services, we may introduce individuals to financial advisers, mortgage brokers, accountants or other professional service providers.
Where you request an introduction, we may collect relevant contact details and high-level information about your financial circumstances, goals and requirements.
With your authorisation, we may disclose this information to one or more relevant professionals to facilitate the introduction.
We may receive a referral fee or other commercial benefit from the professional or business receiving the introduction.
Referral fees may be fixed amounts, percentage-based fees, ongoing payments or other agreed commercial arrangements, subject to applicable law.
Some professionals may not pay us a referral fee.
We aim to introduce people to professionals we consider potentially appropriate for their stated needs. However, we do not guarantee that any professional will be suitable for you or that you will receive a particular outcome.
Any financial advice, credit assistance, taxation advice or other professional service subsequently provided is subject to the relevant professional's own obligations, authorisations, terms, fees and disclosures.
Using our referral introduction service does not itself attract a separate fee payable to SYMO, unless expressly disclosed otherwise.
Fees and charges may apply to services provided by the professional to whom you are referred.
You are under no obligation to engage a professional introduced by us.
6. Ownership interests and potential conflicts
Glen James holds a minority ownership interest in Tallowwood Wealth Advice Pty Ltd.
This means Glen James may have a financial interest in the success and performance of that business.
Where an individual is referred to Tallowwood Wealth Advice Pty Ltd, this ownership interest may create an actual, potential or perceived conflict of interest.
We disclose this relationship so individuals can make an informed decision about whether to proceed with an introduction.
We may also have other commercial relationships, referral arrangements or business interests that could give rise to actual, potential or perceived conflicts.
We seek to identify, disclose and manage conflicts in accordance with applicable legal and regulatory obligations.
You are free to seek advice from any appropriately licensed professional, including professionals with whom we have no commercial relationship.
7. Independence and editorial integrity
We aim to produce useful, accurate and balanced content.
However, our business receives commercial revenue from advertising, sponsorships, referrals, affiliate arrangements and other activities.
Accordingly, our content should not be understood as being free from all commercial relationships or potential conflicts of interest.
We seek to distinguish editorial content from advertising and promotional content where required.
Opinions expressed by presenters, guests and contributors may differ.
A guest appearance, interview, sponsorship, affiliate relationship or advertising arrangement does not necessarily constitute an endorsement of that person's products, services, opinions or business.
8. Accuracy, currency and reliance on information
We make reasonable efforts to ensure our information is accurate and current when published.
However, financial markets, interest rates, taxation rules, legislation, government policies, financial products and other circumstances can change.
Our content may become outdated, incomplete or inaccurate after publication.
Examples, projections, investment returns, calculations and case studies are generally illustrative unless otherwise stated.
Past performance is not a reliable indicator of future performance.
We do not guarantee any particular investment, financial, property, lending or other outcome.
To the extent permitted by law, SYMO excludes liability for loss arising from reliance on information provided through its general educational content.
Nothing in this disclosure excludes, restricts or modifies any right, guarantee, remedy or liability that cannot lawfully be excluded under Australian law.
9. Guests and third-party contributors
Our content may feature guests, interviewees, experts, advertisers, sponsors and other contributors. We will disclose if we are being paid for such content. Words such as “this is a sponsored episode” will clearly appear in the show description and at the top of the episode the host will say “this episode is brought to you by (company name).
Their statements and opinions are their own unless expressly adopted by SYMO.
A guest's professional qualifications, licensing arrangements and regulatory obligations are their own responsibility.
Where appropriate, individuals should independently verify the qualifications, licensing status and professional standing of a guest before engaging their services.
10. Third-party websites, products and services
Our websites and content may contain links to external websites, financial institutions, professional service providers, advertisers, retailers, affiliate partners and other businesses.
We do not control the operation, security, privacy practices, accuracy or availability of independently operated third-party websites.
A link or reference does not necessarily constitute an endorsement.
We may receive compensation when users visit, register with or purchase from certain third-party websites through our links, where permitted by law.
Before using a third-party service, you should review its terms, privacy policy, fees and relevant disclosures.
11. Privacy and personal information
We take the protection of personal information seriously.
We may collect personal information through our websites, forms, enquiries, educational platforms and referral services.
We do not request sensitive information as defined under the Privacy Act 1988 (Cth) through our initial referral enquiry forms.
We also do not request bank account numbers, tax file numbers, passwords, identity documents or full dates of birth through those forms.
Information collected may be processed through third-party technology providers and disclosed to relevant professional service providers where authorised and appropriate.
We may use website analytics, advertising pixels, cookies and other tracking technologies to understand website activity, measure advertising performance and attribute purchases or referrals.
These technologies may be operated by us or third-party providers and are subject to our Privacy Policy and, where applicable, the relevant provider's privacy practices.
Our full Privacy Policy explains our collection, use, disclosure, storage, security and handling of personal information.
12. Social media and online communities
SYMO operates social media accounts and online communities across platforms including Facebook, Instagram, TikTok, YouTube and other services.
Comments, messages, posts and other content submitted to these platforms may be publicly visible and subject to the relevant platform's terms and privacy practices.
We do not control how independently operated social media platforms collect, store, process or use personal information.
We may moderate, remove or restrict content where platform functionality permits, but cannot guarantee the accuracy, appropriateness or availability of third-party comments.
We encourage users not to disclose private financial information, personal identification details or other confidential information in public comments.
13. Complaints and enquiries
We take complaints about our conduct, disclosures and services seriously.
Complaints relating to SYMO can be directed to:
SYMO Interactive Pty Ltd
Mail: PO Box 3015, Merewether, NSW 2291
Email: compliance@moneypodcast.com.au
Complaints involving financial services or credit activities may also be subject to applicable internal dispute resolution and external dispute resolution arrangements, including those detailed in our Financial Services Guide or other relevant disclosures.
14. Changes to these disclosures
We may update this page from time to time to reflect changes to our business, commercial arrangements, regulatory obligations or services.
The current version will be published on our website.
For questions about these disclosures, please contact compliance@moneypodcast.com.au
Thanks for taking the time to read the above. We do our best and we don’t work for free, nether should you. If in doubt, please assume everything we do is an ad :)
Glen James